Premium-service

Premium-service

Accidental damage or breakdown? We will help you!
Upon demand with our 24-hours – on-site-service.

  • As a small company, we have short decision making processes and competent contact persons – this way we can offer comprehensive service features, and you as an entrepreneur benefit from it: Because if something happens on the way, all customers will know about it – just as they will know about a fast and efficient solution of the problem.
  • With 2 service vehicles we are able to provide assistance in the case of accidents throughout Central Europe so that you can keep your travel promise towards your customers.
  • Up to 3 rental- and test trailers are available – in case of emergency also for a straight exchange of vehicles after an accident.
  • We have all wear and tear parts for your BIKELINER® available at call and are able to forward immediately by (night) express or even fit them as necessary on site by means of a drop shipment.
  • I can also offer assistance for your assessor or direct cost offers for insurances, such as, of course, all maintenance and changeover works or training for your employees, too.

We have good and sustainable customer relations all over Central Europe and are thus able to organise fair help on site at short notice as well.
Just as important for us are criticism and suggestions for improvement.
We continuously improve and optimise our products for you! By doing so, our BIKELINER® - loading system has become a perfect, elaborate and inviting workplace for your employees and drivers during the last 16 years!